Returns Policy

Payment Instruction

We accept the following method of payments; just dedicate to provide our customers with the most convenient shopping experience.

  1.       Paypal
  2.       Credit card (secured by eway)
  3.       Bank Deposit
  4.       Cash on pick up

 

Shipping Guide

We use the following courier to ship our parcel due to different shipping destination, just in order to let our customer receive the goods fast and safe.

  1.       Australian Post office
  2.       Fastway Courier
  3.       Toll ipec

 

Return and Refund Policy

Before we dispatch your order, a careful check will be applied. We are not responsible for the damage during shipping. However, we would like to help our customer get an intact good by claim the damage cost from the courier.

The two reason we‘d accept return are:

  1.       We sent the wrong item to you
  2.       The item is on faulty which caused during delivering.

If the reason for return is because of customer doesn’t like it or made a wrong order, we still accept return in 7 days after purchase, while the customer would be responsible for the return postage, the refund will be applied after we received the intact item (the condition must not affect reselling).

Hope you enjoy shopping in our store; any questions please do not hesitate to contact us.